TADM 270 Human Resources Management begins with the premise that people are the heart of tourism and hospitality. This course examines inclusive human resource strategies that strengthen recruitment, training, performance management, and well-being in the sector. Students analyze relevant labour legislation, evaluate human resource practices through cultural competency and equity lenses, and explore strategies that foster employee retention, ethical leadership, and organizational success. Case studies and reflective practice emphasize reconciliation, decolonization, and fair treatment of equity-deserving groups traditionally underserved in the workplace.
Accessibility Services Notice
Students who would like an academic accommodation and who have a documented disability should contact Accessibility Services, if they have not already done so.Course Details| Total number of weeks | 15 |
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| Total Credits | |
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| Total Hours | 45 |
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Typical hours per week breakdown| Lecture | 3 |
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Learning Outcomes
Upon successful completion of this course, the learner will be able to:
- Explain the role of human resources management in building strong and inclusive workplaces
- Evaluate key human resource functions such as planning, recruitment, training, and performance management
- Apply equity and inclusion principles in hiring, onboarding, and team development, integrating cultural responsibility practices and perspectives
- Interpret and apply relevant labour legislation including the Human Rights Code and Employment Standards Act
- Describe the human resource role in workplace safety, employee wellness, and team culture
- Reflect on how policy and procedure support or hinder reconciliation and decolonization efforts in the workplace
Grading Table
Standard Academic and Career Programs Grading Table
| Percentage | Letter Grade | GPA |
| 90-100 | A+ | 4.33 |
| 85-89 | A | 4.00 |
| 80-84 | A- | 3.67 |
| 76-79 | B+ | 3.33 |
| 72-75 | B | 3.00 |
| 68-71 | B- | 2.67 |
| 64-67 | C+ | 2.33 |
| 60-63 | C | 2.00 |
| 55-59 | C- | 1.67 |
| 50-54 | P | 1.00 |
| 0-49 | F | 0.00 |
| | DNW | 0.00 |
See the Academic Calendar for General Information including how to withdraw from course(s) and other regulations.
Disclaimer
Information contained in this course outline is correct at the time of publication. Content of the course is revised on an ongoing basis to ensure relevance to changing educational, employment and market needs. The instructor will endeavor to provide notice of changes to students as soon as possible. The instructor reserves the right to add or delete material from courses.