PNUR 201 Professional Communication III

School of Health and Human Services

PNUR 201 Professional Communication III focuses on specific professional communication skills used with clients and care providers across the lifespan requiring care in the community.

Notes:

Course Concepts

Course outcomes will be met through examination and exploration of the following:

  • Integrating communication skills.
  • Ensuring continuity of care.
  • Problem solving and decision making.
  • Conflict resolution.
  • Age-appropriate communications.
  • Adapting communication skills appropriate to the client.
  • Integrating relational practice.
  • Working with groups.
  • Encouraging responsibility for own health.
  • Communicating effectively with children.
  • Communicating effectively with clients experiencing mental illness.
  • Communicating effectively with clients with developmental disabilities.
  • Honouring diversity.
  • Caring and respect.
  • Integration of interprofessional communication.
  • Interprofessional conflict resolution.
  • Guidelines for addressing disagreements.
  • Establishing a safe environment to express opinions.
  • Cultural safety.
  • Reaching a consensus.
  • Coordinating actions of others during an emergency.

Prerequisites: PNUR 113 with a CRG and PNUR 107, PNUR 108, PNUR 109, PNUR 110, and PNUR 112 all with a minimum of 70% and PNUR 111 with a minimum of 80%.

Corequisite: PNUR 200, PNUR 202, PNUR 203, PNUR 204

Accessibility Services Notice

Students who would like an academic accommodation and who have a documented disability should contact Accessibility Services, if they have not already done so.

Transfer Agreements

Course to Course transfer – NoBlock Transfer – Nobctransferguide.ca
Course Details
Total number of weeks7
Total Credits
Total Hours20
Typical hours per week breakdown
Lecture~3

Learning Outcomes

Upon successful completion of this course, the learner will be able to:

  1. Explain approaches to communicate with the interprofessional team to ensure the continuity of care
  2. Effectively facilitate discussion and interactions among team members in a simulated environment
  3. Facilitate collaborative problem solving and decision making
  4. Participate and be respectful of all members’ in collaborative decision making
  5. Describe strategies for managing interprofessional conflict
  6. Discuss specific communication strategies and approaches relative to clients with mental illnesses
  7. Identify communication indicators that may indicate when an individual may be at risk for self-harm or harm to others
  8. Identify communication strategies to de‐escalate a volatile situation
  9. Discuss the communication skills required for effective collaboration with both Indigenous and non‐Indigenous health care professionals, traditional medicine peoples/healers in the provision of effective health care for First Nation, Inuit and Métis clients, families and communities
  10. Compare communication practices for health beliefs among different Indigenous peoples
  11. Identify components that demonstrate a commitment to engage in dialogue and relationship building with different cultures, including cultural safety
  12. Describe specific communication strategies and approaches relative to clients with developmental disabilities
  13. Describe communication strategies to build positive relationships with children

Teaching and Learning Approach

This course is designed to foster personal discovery of self and self in relation to others. It explores relational ways of being with others, situatedness in families and groups, and identity development. It encourages and supports learners to enrich self-awareness, critical thinking, and reflexivity. The course concepts are explored through active participation in small-group interaction, group dialogue, learning activities, and journal writing. Pre-readings are assigned each week. The pre-readings provide the foundation for the class. This means that all students need to complete the readings to enable meaningful and active participation in the class. The premise here is that learning among students is co-created through sharing reflections and learning experiences with one another. Listening to others reflect on their experience enriches each student’s learning. In addition, learning activities or preparation for learning activities are posted on LEARN. Students also need to do the learning activity preparation in order to participate in a meaningful way.

Learning Resources

Arnold, E. C., & Boggs, K. U. (2023). Interpersonal relationships: Professional communication skills for nurses (9th ed.). Elsevier. Halter, M.J., Pollard, C.L., & Jakube, S.L. (2023). Varcarolis's Canadian Psychiartic Mental Health Nursing: A Clinical Approach (3rd ed.). Elsevier

Detailed Course Content, Topics, and Sequence Covered

1. Unit 1: Foundations of Relational Practice & Culturally Safe Communication Unit 2 : Communication for Continuity of Care & Interprofessional Collaboration Unit 3 : Facilitating Collaborative Problem Solving & Decision Making Unit 4 :Conflict Resolution & Managing Interprofessional Disagreements 2. Unit 5 :Therapeutic Communication With Clients Across Contexts Unit 6 : Collaborative Practice with Indigenous Health Partners 3. Final Exam

Assessment

TitleLearning OutcomesValue
Paired Assignment: Conflict Resolution, Workload Disagreements & Interprofessional Communication1-1320%
Simulation Completion - Therapeutic Communication With Clients Across Contexts ( x 2 5% )1-1310%
Reflective Practice Narrative: Collaborative with Indigenous Health PartnersPractice 1-1310%
In Class Activities1-1310%
Final Exam1-1350%
Total100%

Grading Table

Standard Academic and Career Programs Grading Table

Percentage Letter Grade GPA
90-100 A+ 4.33
85-89 A 4.00
80-84 A- 3.67
76-79 B+ 3.33
72-75 B 3.00
68-71 B- 2.67
64-67 C+ 2.33
60-63 C 2.00
55-59 C- 1.67
50-54 P 1.00
0-49 F 0.00
DNW 0.00

See the Academic Calendar for General Information including how to withdraw from course(s) and other regulations.

Disclaimer

Information contained in this course outline is correct at the time of publication. Content of the course is revised on an ongoing basis to ensure relevance to changing educational, employment and market needs. The instructor will endeavor to provide notice of changes to students as soon as possible. The instructor reserves the right to add or delete material from courses.