RETC 20 Retail Sector in the Community offers students hands-on experiences in the retail sector. Course topics will expand upon skills developed in RETE 20 and further explore retail service skills in our local community. Students will gain confidence and an understanding of the retail sector through short-term practicum visits to local retail sites. Students will learn about and practice time management, effective workplace communication, positive workplace attitudes and habits, excellent customer service, safe workplace procedures and understanding employer’s expectations.
Accessibility Services Notice
Students who would like an academic accommodation and who have a documented disability should contact Accessibility Services, if they have not already done so.Course Details| Total number of weeks | 15 |
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| Total Credits | |
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| Total Hours | 120 |
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Typical hours per week breakdown| Lecture | 4 |
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| Other | 4 |
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Learning Outcomes
Upon successful completion of this course, the learner will be able to:
- Exhibit effective time management in the workplace
- Use effective workplace communication with employers and co-workers
- Demonstrate positive customer service skills in the workplace
- Identify the rights and responsibilities of the employer and the employee
- Apply professional workplace attitudes and habits in the workplace
- Articulate ways to improve workplace relationships
- Perform tasks in a safe manner in the workplace
- Recognize and meet entry-level retails skills and expectations
- Safely use common retail sector tools or equipment
Grading Table
Competency-based Grades
This grading system is based on satisfactory acquisition of defined skills or successful completion of the course learning outcomes. It is used where standard numerical grades are not generally applied, for example in evaluating practicum performance or work placements, in pass/fail courses or for non-credit courses.
| Grade |
Description |
| AAV |
ABOVE AVERAGE -The student has mastered all or most course objectives/requirements in a minimum time frame and has exemplified good work and study habits. |
| COM |
COMPLETE – denotes that the student has mastered a satisfactory number of course objectives/requirements in a non-credit course |
| CRG |
CREDIT GRANTED - denotes that the student performance was satisfactory in a credit course. |
| NCG |
NO CREDIT GRANTED - denotes that the student performance was unsatisfactory. |
| PCG |
PARTIAL CREDIT GRANTED – denotes that the student has successfully completed a portion of the course objectives in a credit course. |
See the Academic Calendar for General Information including how to withdraw from course(s) and other regulations.
Disclaimer
Information contained in this course outline is correct at the time of publication. Content of the course is revised on an ongoing basis to ensure relevance to changing educational, employment and market needs. The instructor will endeavor to provide notice of changes to students as soon as possible. The instructor reserves the right to add or delete material from courses.